Reference

Your Privacy Matters to Us

Q: Can I delete my account and all my data?

Yes. Email support@overbola.top with your account ID and request permanent closure. We remove your personal details within 30 days, though transaction records for regulatory compliance may stay for seven years in anonymised form. Your choice to close is instant; data purge follows.

When you open an account with overbola and deposit through DANA, OVO, GoPay or QRIS, your personal and payment details are handled with strict safeguards.

Account verificationPayment securityData retention clarityYour access rights

Explore the Lobby Read FAQ

What Information We Collect and Why

overbola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account setup requires your name, date of birth, email and phone number — essentials for identity verification and withdrawal confirmation. When you deposit via DANA, OVO, GoPay or QRIS, we receive transaction references and amounts to reconcile with your wallet. We log your device type,

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IP address and play session timestamps to detect fraud and unusual account behaviour. We also store your betting history and game preferences to show you relevant lobby content when you return. Players in Makassar, Jakarta and across Indonesia benefit from this data because it helps us
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block unauthorised access and process your payouts faster. Where local law permits, we may share anonymised session data with game studios to improve table quality and slot performance — never your identity or payment details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How to Request or Update Your Data

Team online

Email Support

Write to our privacy team at [email protected] with your account email and request. We respond to data-access requests and correction submissions within five business days.

Live Chat

Open your account dashboard, tap the support bubble and select 'Privacy Request'. Our team operates 07:00–23:00 WIB daily and can walk you through deletion or export options.

Account Settings

Head to your account page (Menu > Profile > Privacy) to view, edit or download your stored personal information instantly without contacting support.

SECURITY PRACTICES

How We Keep Your Data Safe

Encryption & Storage

Your password and payment credentials travel via TLS encryption; we never store full card numbers or DANA/OVO tokens. Backups are held on firewalled servers with no public access.

Cookies & Tracking

We use session cookies to keep you logged in and preference cookies to remember your game choices. No third-party ad networks track your lobby habits — only our internal analytics measure lobby performance.

Account Verification

Withdrawals trigger a confirmation email and SMS to your registered phone. We verify each payout matches your DANA, OVO, GoPay or QRIS account before funds leave our platform.

Data Retention

We keep your account data for three years after closure in case of disputes or regulatory audit. Game logs remain for one year. Transaction records stay for seven years as required by local financial rules.

Third-Party Sharing

Your personal details are never sold. We share your betting data only with game providers to ensure table fairness; payment info stays between you, overbola and your bank.

Policy Changes

If we change this privacy policy, we notify you by email at least 30 days before taking effect. Continued account use means you accept the update. Contact [email protected] if you object.

Privacy Policy FAQs

Yes. Email [email protected] with your account ID and request permanent closure. We remove your personal details within 30 days, though transaction records for regulatory compliance may stay for seven years in anonymised form. Your choice to close is instant; data purge follows.

Your play history helps us spot account abuse (like collusion or bonus manipulation) and personalise the games shown in your lobby. We never sell this data. Game studios see only anonymised session stats—no names, no payment methods—to improve live table fairness.

If overbola is acquired or merges, your data may transfer to the new entity under the same privacy terms. We notify you by email of any material change. You have the right to request deletion before the transition closes if the new owner's policy conflicts with yours.

Our app encrypts all traffic, so yes—your login and deposits are secure on public Wi-Fi. Still, we recommend verifying withdrawal emails on a private network to catch any signs of compromise. Never share your password, even with support staff.

Only overbola's payment processor and your bank see the full transaction details. We store a reference ID and amount, not your account number or PIN. Your payment provider's privacy terms also apply to that part of the flow.

We monitor our systems continuously. If we detect unauthorised access affecting your account, we email you immediately and lock your wallet pending verification. Check [email protected] for incident reports; we post them within 24 hours of discovery.

Session cookies are required to stay logged in and access your wallet. You can disable non-essential preference cookies in your browser settings—the lobby will function normally, though game history won't sync across devices.

Your Privacy Matters to Us

How to Request or Update Your Data

Email Support

Live Chat

Account Settings

How We Keep Your Data Safe

Encryption & Storage

Cookies & Tracking

Account Verification

Data Retention

Third-Party Sharing

Policy Changes

Privacy Policy FAQs

01 Can I delete my account and all my data?

02 How do you use my betting history?

03 What happens if overbola is sold or changes ownership?

04 Is my data safe if I use a public Wi-Fi to play?

05 Who sees my DANA, OVO, GoPay or QRIS details?

06 How do I know if my data was part of a breach?

07 Can I opt out of cookies and still play?

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